Workshop: Direct Communication Uncovered

Clarity without losing connection.
Direct communication is often misunderstood. It is commonly associated with bluntness or confrontation, when in reality it is about clarity delivered with intention and respect.

When direct communication is missing or poorly understood, expectations become unclear, feedback is delayed, and tension builds beneath the surface. Over time, this slows progress, weakens alignment, and strains working relationships.

“The single biggest illusion in communication is that it has taken place.” - George Bernard Shaw.

About this Workshop:

This experiential workshop clarifies what effective direct communication really means and develops it as a professional capability.

Participants learn how to communicate key messages clearly, navigate sensitive conversations, and move work forward without unnecessary tension or ambiguity.

The outcome is greater clarity, stronger trust, and more effective day-to-day communication with teams, colleagues, and clients.

This workshop is worth
2 ATD points.

Coachability is pre-approved by the ATD Certification Institute to offer programs applicable toward initial eligibility and recertification for the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials.

Association for Talent Development (ATD)

Learning Objectives and Outcomes

By the end of this session, participants will:

✔ Clarify what effective direct communication is.

✔ Challenge common myths that lead to avoidance, over-softening, and miscommunication.

✔ Learn coaching-informed techniques to navigate difficult conversations more effectively.

✔ Take away a simple framework to support clearer, more impactful communication.

Delivery:

✔ 2-hour interactive workshop
✔ Zoom
✔ In-person at your location (travel fees apply)

Audience

Customer-facing teams/sales teams (whose presence influences client trust and sales success.)
Leaders and Managers 
(who need to deliver feedback, set boundaries, and drive alignment across matrixed or remote teams).

Participants Capacity:

Up to 30 participants per session (larger groups on request).

Certification Eligibility:

Eligible for a Certificate of completion from Coachability.

🎖️ Skills Acquired:

  • Virtual Credibility
  • Conflict Management
  • Emotional Intelligence (EQ)
  • Relationship Management
  • Client Trust Building
  • Interpersonal Communication
  • Body Language & Expressions
  • Workplace Communication
  • Assertiveness
  • Active Listening
  • Cross-Cultural Communication
  • Team Leadership
  • Communication Clarity
  • Feedback & Coaching

Accreditations & Memberships

Proudly accredited by global educational leaders in coaching, talent development, mindful leadership, and supplier diversity:

Our Approach & Standards of Excellence

Backed by real-world success and delivered by leading learning and development experts, Coachability delivers people-first talent development that goes beyond traditional learning. Our solutions are designed to build real capability, shift behavior, and spark meaningful growth that lasts, advancing your professional growth and addressing the challenges that matter most from the inside out.
International Coaching Federation (ICF)
Continuing Professional Development (CPD)
Association for Talent Development (ATD)
IOSM™ The Institute for Organizational Science and Mindfulness
WBENC™ Women’s Business Enterprise Certification
SHRM™ Society for Human Resource Management

Brochure: How You Are is How You Lead

Developing People Not Just Competencies

Talent Development solutions that elevate potential and drive growth in individuals, teams, and organizations.

Guided by our Growth Framework and underpinned by evidence-based, coaching-led methodologies, we enable transformative journeys.

Information

Website
www.Coachability.us
Phone
+1 786-250-2994
E-mail
Support@Coachability.us
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